Position Overview
Job Description: The Assistant Manager supports the overall management and daily operations of the establishment, ensuring smooth service delivery, high customer satisfaction, and compliance with company standards and regulatory requirements. Key Responsibilities: Operations Management Assist in overseeing day-to-day F&B operations, including opening and closing procedures Ensure service quality, cleanliness, and operational efficiency are maintained at all times Monitor inventory levels and coordinate stock replenishment Staff Supervision & Training Supervise service staff, allocate duties, and ensure proper shift coverage Provide on-the-job training and guidance to staff to maintain service standards Assist in staff performance evaluation and discipline where necessary Customer Service Handle customer inquiries, feedback, and complaints in a professional manner Ensure a positive dining and service experience for all customers Compliance & Administration Ensure compliance with food sa...