Creating KRA / KPI for team and having monthly review on it.
Thorough about container execution process from Brazil, Asia, Eu and Central America and handling CMA / SMA for west Africa port.
Understanding and maintaining meticulous details of shipment / terminal, loading charges / D&D/Storage for processing payment and mitigating such loss.
To maintain database and secure supporting documents of different claims processed to perform various analysis.
Being aware and having control on end-to-end shipment process / system / reporting.
Monthly task related to reporting, tracker, ensure meeting deadline for each task. Freight, Shipper payment, invoicing, accruals, cash allocation & update of shipment in System.
Supervising & Taking care of VIP Clients for container shipment, documentation and coordination.