POSITION SUMMARY

Reporting to the Manager, Event Operations, the Assistant Manager, Event Operations is responsible for taking a leading role in the organization of daily operations, training, systems and procedures, and standards of service for all events. Direct reports include the supervisor, Event Operations, and event staff.

KEY RESPONSIBILITIES

• Plan, coordinate, and direct workflow of tasks to ensure all room set‑ups and catering logistical requirements are met or exceeded for all catered functions and events.
• Participate in supervising teamwork, including training, performance management, and coaching staff on customer expectations and technical aspects of the space.
• Coordinate the requirements of the on‑campus delivery and catering program.
• Ensure that the MCEC department meets operational compliance with relevant federal, provincial, municipal and university legal and policy requirements, including but not l...