Job Description

Novotel & ibis Auckland Ellerslie is looking for a talented and a passionate Duty Manager wishing to expand their knowledge in a hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.

Responsibilities

Your key responsibilities will include but not limited to:

• Acting as the main point of contact in the hotel during your shift and being responsible for ensuring the hotel runs smoothly
• Leading the Front Office team to ensure Novotel Service Standards are displayed at all times.
• Ensure AccorHotel’s guest loyalty and recognition program is maintained and delivered to it’s highest standards.
• Motivate and empower team members to problem solve and surprised our guests with novelty.

Qualifications

Whilst talent and attitude are our primary requirements, you also have:...