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⏰ Full-time

Assistant Manager, Customer Services Excellence

Pacific International Lines
Location πŸ“ singapore, Singapore
Posted πŸ“… June 07, 2026
Work Type ⏰ Full-time

Position Overview

Assistant Manager, Customer Services Excellence

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Key Responsibilities 1. Customer Experience Strategy Development
  • Assist in implementing customer service strategies aligned with business objectives.
  • Monitor customer feedback and escalate key issues to senior management.
  • Support initiatives ...

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
Other-General
🏠
Work Arrangement
On-site
πŸ“
Location
singapore, Singapore