Assistant Manager, Concierge We are seeking a sophisticated and driven
Assistant Manager, Concierge
to lead our front-of-house team at a prestigious high-end residential development in the heart of Marina Bay. This is a pivotal leadership role for a service professional who thrives on interpersonal interaction and takes immense pride in delivering a 'Gold Standard' resident experience. Key Responsibilities: Team Leadership : Lead, mentor and inspire a dedicated Concierge team to achieve excellence in daily operations Service Excellence : Enhance and uphold bespoke service standards, ensuring every resident interaction is seamless, professional and personalized Strategic Partnership : Work closely with the Management Team to align concierge operations with the overall estate management goals Operational Management : Oversee roster planning, handle complex resident inquiries and ensure the lobby and communal facilities reflect the luxury status of the development Requirements: Expe...