Position Overview
Seeking a dynamic and hospitality-driven Assistant Management Couple to support the day-to-day operations of the lodge. The successful couple will work together to ensure exceptional guest experiences, smooth lodge operations, strong team leadership, and high operational standards across all departments.
This role is ideal for a couple with experience in luxury hospitality, guest relations, lodge operations, reservations, housekeeping, food and beverage, maintenance, and guiding.
Job Description
Guest Relations & Hosting

• Welcome and host guests throughout their stay


• Ensure guests receive exceptional service and personalised experiences


• Handle guest queries, requests, and complaints professionally


• Assist with guest check-ins and departures


• Maintain high hospitality and service standards

Lodge Operations