Position Overview
Duties include but are not limited to:
All daily tasks surrounding guest experience, administration roles, camp management and team management.
Guest experience rolls include hosting guests, check in and check out, liasing with reservations, communicating guest preferences and requirements to team, serving meals and drinks, facilitating game drive and external activites.
Daily administrative roles include daily stock management, preparing guest documentation, invoicing, ordering, and keeping up to date with the reservations system.
Camp management roles include room and camp checks and identifying maintenance issues.
Team management roles include hosting morning meetings, enforcing codes of conduct, training of team members, assigning duties and shifts, maintaining staff schedule, ensuring standard operating procedures are being followed and dealing with staff discipline.
Management and training of all operating procedures and policies around g...