Position Overview
Job Summary You will assist with client communication including handling enquiries, scheduling appointments and, providing relevant information, vet or obtain documents to enable the provision of services as required, assist to prepare documents as needed and maintain accurate client and work records. Responsibilities Respond promptly to enquiries received to provide accurate information and support client needs Assist to provide service to clients in a professional manner Preliminary vetting of clients documents to ensure completeness and compliance with requirements for the services required Update client and work registers accurately to maintain organized and current records Assist in preparing documents as required by client Communicate updates to clients clearly and timely to maintain transparency and trust Perform such supporting and administrative duties as assigned