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Assist in planning, coordinating and executing IT and digital projects including POS system, ERP enhancements, and customer engagement platforms.

Gather business requirements from stakeholders, validate functional specifications and coordinate with system providers to deliver effective solutions.

Lead or support system testing, pilot developments and user acceptance process to ensure smooth project delivery.

Monitor progress, timelines and risks ensuring milestones are achieved within quality standard.

Ensure change process flow is adhere into the system lifecycle, implementing and controlling processes to manage change requests

Assist in preparation Functional, Technical and User Documentation

Day to Day Operation

Supervise smooth and running daily IT system operation

Provide day-to-day support fo...