Position Overview
At IHG, we believe delivering exceptional experiences starts with passionate people. As the **Assistant In-Room Dining Manager** , you'll play a key role in managing and elevating our In-Room Dining operations—ensuring personalized service, premium standards, and seamless guest experiences day and night.
You'll work closely with the In-Room Dining Manager and the wider F&B team to drive service excellence, optimize operations, and uphold the standards that define our IHG brand.
**Key Responsibilities**
Oversee daily operations of In-Room Dining, ensuring all guest orders are delivered accurately, promptly, and with exceptional presentation.
Lead, train, and support a team of in-room dining servers, order-takers, and attendants—ensuring consistency in service and adherence to brand standards.
Maintain operational standards in line with IHG guidelines including hygiene, food safety, grooming, and guest service expectations.
Coordinate with...