Position Overview
Position summary statement: The Assistant Housekeeping Manager supervises work activities of Guest Room Team Leader, Guest Room Ambassador, Linen Attendant and Housemen to ensure clean, orderly, and well-maintained rooms in the serviced apartments. Assist Executive Housekeeper in the day-to-day operation of the department. He/she assigns duties, inspects work, and investigates complaints regarding housekeeping service and equipment and take corrective action.
Primary Responsibilities: . Establish standards and procedures for work of housekeeping staff. . Supervise, train and retrain Guest Room Team Leader, Guest Room Ambassador, Linen Attendant and Housemen. . Conduct training and on-the-job training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. . Inspect apartments assigned to them for maintenance and cleanliness which includes scheduling and carry out periodical cleaning programs. . Follow up on outstanding maintenance work. . Check and...