ABOUT THE JOB

The Head of Security Operations Center (SOC) is responsible for overseeing the operations of the SOC team that provides Security Operations and managed security services to customers. This role requires a strategic leader with extensive experience in cybersecurity, customer service, and incident response. The Head of SOC will ensure the delivery of high-quality security services, maintaining strong customer relationships, and enhancing the security posture of customer organizations.

KEY RESPONSIBILITIES

SOC Operation Management

• Work closely with the GM Cybersecurity SOC to implement SOC strategy direction.
• Plan and manage SOC daily operations inclusive resources, hiring, training and performance evaluation and budget.
• Lead and provide operational support for security incidents.
• Develop, implement and ensure compliance of SOC policies, procedures, and workflows

Service Delivery...