Position Overview
Job Description – Assistant Manager (Freight Forwarding)
Location: Boston, MA
Schedule: Mon–Fri, 8:15 AM–5:15 PM
Salary Target: $70,000–$80,000
Benefits: Health insurance + 401(k) after 90 days
Reports to: General Manager
Summary of Responsibilities:
- Support the General Manager with daily freight-forwarding operations (import/export, documentation, bookings).
- Coordinate workflow, assist with supervising staff, and ensure compliance with customs and international regulations.
- Maintain communication with carriers, agents, and clients; resolve operational issues.
- Review shipping documentation (BLs, invoices, ISF, AES, AWB).
- Monitor KPIs an...