**Description:**

+ Assists Front Office Manager in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times
+ To monitor Room standards in general, give suggestion to Department Head to take corrective action where necessary.
+ To ensures all Assistant Front Office Manager implement the strict control of room keys.
+ To assist in securing external guest accommodation overbooking situations.
+ To ensure public areas are clean and up to standard.
+ To ensure that all day V.I.P rooms, special request, and long stay guest rooms are pre blocked in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.
+ To ensure that all V.I.P and long stay guests are met on Arrival by an Assistant Manager.
+ To work closely with the Housekeeping and Engineering Department to block rooms as necessary for maintenance.<...