Join Sunterra as an Assistant Front End Team Lead in Red Deer to enhance customer service and checkout efficiency. Lead your front-end team to deliver exceptional shopping experiences.
This position is vital for ensuring the successful operation of the front end at Sunterra. You will provide guidance to team members, oversee checkout procedures, and maintain a clean and organized environment. Your responsibilities also include training new team members and assisting with customer inquiries and online order processing. Leadership and customer service excellence are essential elements of this role.
Key Responsibilities:
• Ensure effective checkout and cash handling procedures
• Manage the cleanliness and organization of the front-end area
• Train and coach front-end team members regularly
• Assist with customer service calls and inquiries
• Help maintain compliance with safety and health protocols
Requirements:
• High school diploma or equivalent
• Prior exp...