Position Overview
We are looking for a passionate Assistant Director of F&B to assist the Director of F&B in managing daily operations of food and beverage to ensure the provision of F&B quality, and service experience, innovating and demonstrating vision as required to position the hotel as an industry leader and achieve unique identities for each F&B outlet.
Key accountabilities
Ensure the delivery of exceptional guest service at all times, providing friendly, yet discreet and unobtrusive service in greeting, seating and waiting on all guestsHandle all guest and internal customer complaints and inquiries that needs the attention and care by Food and Beverage Office in a courteous and efficient manner, following through to make sure problems are resolved satisfactorilyEnsure productivity levels are concurrently met and understands the need to prudently manage utility/payroll costs within stipulated budgetary requirementsEnsure that all...