**People**

•Support the Director in managing the **Convention & Events team** , ensuring a positive and productive work environment

•Supervise daily operations, assign tasks, and ensure adequate staffing levels

•Coach and develop team members through **training, feedback, and performance reviews**

•Ensure team compliance with **IHG standards, procedures, and service delivery**

•Coordinate with internal departments to ensure seamless event execution

**Financial**

•Assist in preparing **forecasts, budgets, and financial plans**

•Monitor sales performance, revenue, and productivity metrics

•Support in negotiating rates within established booking guidelines

•Identify opportunities to **maximize revenue and control costs**

**Guest Experience**

•Act as a key contact for clients, ensuring a **smooth and memorable event journey**

•Support in building and maintaining **str...