Position Overview
General Description
The Admin Assistant supports the Diagnostic Imaging Services by performing patient registration, appointment scheduling, clerical documentation, frontline communication, and administrative coordination to ensure smooth service operations. The Admin Assistant additionally oversees and ensures accuracy in clerical workflow, supervises junior admin staff, and ensures compliance with service standards and hospital policies.
Responsibilities
- Register patients accurately in HITS/KCIS or relevant systems, ensuring complete and correct demographic, clinical, and billing information.
- Schedule and coordinate patient appointments for all imaging procedures, ensuring efficient patient flow and optimal resource utilization.
- Maintain organized documentation including patient records, imaging requests, manual registration books, billing slips, and radiology reports.
- Facilitate front desk operations by attending to walk...