Position Overview
Assistant Customer Services Manager | London (on-site) | £31,000 - £34,000
My client, a leader in the luxury office space, are looking for an Assistant Customer Services Manager to join them in their London office. Within this position you will have the responsibility of ensuring first-class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment.
Role and Responsibilities:
- Deliver customer service in a “front of house” capacity, alongside taking calls from the switchboard and ensuring they are logged
- Ensure that customer and visitor relationships are built and maintained
- Communicate in writing and verbally with customers, suppliers, colleagues and visitors in a clear and concise manner to ensure agreed service levels are met
- Ensure that all areas in the building are kept well stocked and maintained, ensuring meeting rooms and common areas ...