We are seeking a highly motivated and experienced Assistant CRM Manager to join our client in the B2B services sector.

Job Responsibilities:

Develop and execute comprehensive CRM strategies to improve customer loyalty

Build interactive dashboards for campaign and business performance reviews to facilitate data-driven business decision process

Implement tracking & reporting mechanisms (using Salesforce, Adobe Analytics and Google Marketing Platform) to measure and improve campaign effectiveness.

Keep track on new CRM solutions and suggest engagement initiatives that builds brand loyalty

Conduct competitive analysis and provide recommendations based on competitive reviews, learnings and industry best practices

Requirements:

Bachelor's degree in Marketing, Business Administration, or a related field.

Proven experience in CRM management, preferably in the B2B sector.

 Strong analytical skills...