Hotel Brand: Crowne Plaza Hotels & Resorts

Location: Malaysia, Penang

Ensure adherence to the hotel's credit policy

Reports directly to and communicates with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts

Liaises closely with the City Ledger Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable

Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements

Reviews city ledger daily for correct postings of charges and take corrective action where necessary

Monitor and pursue collection of overdue accounts

Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts

Prepare management reports for month end analysis and provide documentation for credit meet...