• Competitive rewards with 13th and 14th month pay
• Comprehensive health insurance including life insurance and accident insurance
• Annual medical allowance to support wellness needs
• Generous leave entitlements: vacation leave, sick leave, and emergency leave

Duties and Responsibilities

• Supervise the assessment, validation, and settlement of life insurance claims.
• Lead and mentor claims officers, ensuring productivity and adherence to service standards.
• Handle escalated client inquiries and complaints, providing empathetic and professional resolutions.
• Ensure claims handling complies with insurance regulations, internal policies, and ethical standards.
• Identify potential fraudulent claims and coordinate investigations.
• Prepare regular reports on claims performance, turnaround times, and outstanding cases.
• Recommend and implement enh...