Responsibilities:

• Conduct administrative and operational tasks at the centre
• Work towards attaining student sign-up targets and maximise monthly retention
• Liaise with customers and respond promptly to queries
• Resolve any customer grievances in a courteous and professional manner
• Assist with customer payments and maintain accurate files for auditing
• Assist with performance reviews and student promotions
• Update HQ promptly about student enrolment, trial lessons, and student withdrawal
• Handle petty cash at centre
• Safeguarding student welfare and safety
• Ensure the centre is well-maintained with a high standard of cleanliness
• Ensure all classrooms are well stocked with required materials and stationery
• Assist with any other ad hoc projects

Experience and Qualifications:

• Diploma-level qualification or higher...