Position Overview
About Aureus Group Established in September 2013, Aureus Academy is Singapore's leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the 'Singapore's Fastest Growing Companies' survey conducted by The Straits Times and Germany-based global research firm Statista. Job Responsibilities Performance Enhancement and Feedback - Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involvi...