Our Assistant Manager (ACSM) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's + sales through guest acquisition, retention, retail product sales, and team development. This is a full time, hourly position.

Responsibilities:

• Helps with personnel management, which includes training, scheduling, and coaching associates


• Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings


• Reviews daily employee timesheets and submits for payroll processing


• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction


• Administer check-ins and check-outs as required.


• Process guest payments, refunds, and appointment requests as required.