Role

Sales & Performance Support

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Handle cash management and daily sales reconciliation.
• Drive individual and team sales performance to meet and exceed targets.
• Monitor key performance indicators (KPIs) and provide feedback to the team to ensure targets are met.

Team Supervision & Development

• Supervise and train Sales Associates/Agents, ensuring adherence to sales processes and customer service standards.
• Lead the team effectively during assigned shifts.
• Provide constructive feedback and coaching to team members to improve their performance and skill sets.
• Assist in onboarding of new sales associates.

Customer Service & Operations

• Manage inventory, product displays, and store cleanliness.
• Address customer inquiries and resolve issues ...