Position Overview
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Lead efforts to actively manage account relationship and execute overall division and commercial strategies
o Develop and maintain multi-level and multi-function customer relations o Develop/publish customer profile and analysis
o Organize/manage regional and corporate reviews of accounts
o Clearly and effectively communicate strategy and activities to customer
o Develop actionable and measurable satisfaction improvement plans
Develop detailed account/sales plans for each assigned customers/fabs
o Develop account strategy and analysis
o Achieve account sales objectives
o Identify opportunities and risks
o Actively manage complexity at assigned accounts
o Support senior account manager to manage all aspects of sales operations / order management process at assigned accounts
o Understand customer requirements - Identify, assess and prioritize opportunities
o Execute the account plan in alignment w/product plan