About the Role

Pacific National is seeking motivated and operationally focused Asset Support Centre Specialists to join our Asset Support Centre located in Newcastle. In this role, you’ll be responsible for providing real-time fault triage, technical support and decision-making to keep our locomotive fleet moving safely and reliably across coal, bulk and intermodal operations.

You’ll work closely with train crews, operations, maintenance teams and OEM partners to diagnose issues, support service recovery, and minimise disruptions. This is a fast-paced, high‑impact role suited to someone who thrives under pressure and enjoys solving complex operational challenges.

What you’ll be doing