RESPONSABILIDADES

• Answer and manage inbound calls to customers reporting new losses or existing claims.
• Provide accurate information on policies, payments, billing, and claims status.
• Document caller information in claims and billing systems.
• Follow company procedures for handling customer inquiries and escalations.

REQUISITOS

• Bilingual in Spanish and English; conversational proficiency in English.
• Minimum secondary education completed.
• Experience in call center, telecommunications, insurance or related customer service.
• Age 18 or older; must reside in Tijuana or surrounding areas.
• Strong communication skills and ability to work independently.

UBICACIÓN

Presencial: Gral. Rodolfo Sánchez Taboada, Zona Urbana Río, Tijuana, Baja California.

HORARIO Y SUELDO

Full‑time positions with flexible shift options (e.g., 6:00‑16:00, ...