Job Summary: Seeking an AI Architect to lead retail AI initiatives-bridging tech and operations to deploy predictive, generative, and ML solutions that enhance customer experience, optimize supply chains, and drive revenue. Job Description: Omni-Channel Customer Experience & Personalization Develop and scale AI-driven personalization engines for our Omni-Channel platform and mobile app.
Oversee the implementation of conversational AI to improve customer service and post-purchase support.
Optimize in-store layouts, track customer behaviours, and enhance the brick-and-mortar shopping experience.
Act as a subject matter expert and responsible for designing the architecture of technical solutions, developing and implementing new features and changes/enhancements, providing technical support and issues resolution.
Perform customisation with an in-depth understanding of code structure, extension architecture, theming hierarchy, fallback components and cache implementation includi...