Position Overview
- Support the maintenance and optimisation of existing digital systems and AI solutions to ensure reliability and performance;
- Contribute ideas and insights to innovation, AI and digital transformation initiatives;
- Assist in gathering and documenting business and functional requirements;
- Support the preparation of technical documentation, user guides, and system manuals;
- Contribute to maintaining accurate process documentation and knowledge repositories;
- Support digital solution and AI projects by assisting with project planning and coordination activities;
- Participate in testing of system releases, upgrades, and implementations;
- Assist in the preparation and execution of system test cases;
- Support project teams to ensure tasks are completed within agreed timelines;
- Contribute to the identification and implementation of automation opportunities to improve operational ef...