Responsibilities: Threat and Risk assessments/ Reporting. Client liaison and professional client relationship. Manpower management and rostering. Equipment management. Effectively dealing with and managing client complaints. Ensure that contractual requirements are always met. Incident and investigations Management. Ensure compliance to the Company’s disciplinary code. Investigate and compile evidence for disciplinary hearings. Ensure all company SOP’S are followed; Health and Safety Management. Ensuring Security Officers queries and concerns are addressed and resolved in real time. Ensure all BPC policies and procedures are always followed. After hours visits with specific attention to SLA compliance. Completion of daily, weekly, and monthly reports. Ensure training take place where required. Assisting with shift changes as a standby manager. Must be able to take calls to assist with matter of urgency even on rest days. Good Security practice and sound knowledge of product offering an...