M506 - Area Manager (F&B) Salary Package: Basic RM4,500 - RM5,500 + Commission Working Location: Mount Austin, JB & Segamat Company Background: Frozen Yogurt Shop Working Days: 6 days (off on weekday) Working Hours: Weekdays: Morning shift Friday, Saturday & Sunday: Night shift (Operations hours: 11am - 12pm) Job Descriptions: - Develop SOP for day-to-day operations within budgeted guidelines and to the highest standards - Monitor operations and initiate corrective actions - Maintain excellent levels of internal and external customer service - Identify customers needs and respond proactively to all of their concerns - Lead the team to achieve KPI, including staff training - Establish schedules, policies and procedures - Ensure all the procedures adhere with F&B standards and comply with all health and safety regulations Job Requirements: - At least 2 years working experience as a Branch Manager / other managerial role in F&B industry - Familiar with POS system & Mi...