Conduct manpower planning for the area according to approved headcount, festive/ high seasons, promotional period etc. Liaise with HR for recruitment and other procedures.
Ensure all team members observe and practice company’s policies and rules & regulation.
Monitor overall shop operations and ensure consistency in the standard of retail operations within the Area.
Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are handled.
Manage and monitor product display arrangement as VM guideline.
Manage and supervise all shop managers in overall daily operations and customer relationship within the area.
Monitor and follow up with respective departments on various matters to ensure smooth operations within the area.