Roles and Responsibilities Review of account allocations and collections targets by bucket to agencies/ Collections representatives; resolution of exceptions in allocation
Responsible for collection efficiency and cost of collections of the Branch.
Monitoring and tracking of branch collections
Track & control the delinquency of the branch, Bucket-wise & Days Past Due wise and focus on non-starters.
Resolution of escalated cases of non-payment of dues ,participate in meetings with prioritized customers
Formulation of bucket-wise collection strategies for the branch