Overview

Shape the future of AI-driven search at Genesys as a Software Architect. You'll design advanced systems to process millions of events and enhance customer experiences on a global scale. This role demands expertise in high-performance search architecture, where you’ll lead the design of distributed systems that meet complex business needs. Your contributions will directly influence customer loyalty and employee engagement through creative search solutions. Deep knowledge in technologies like Kafka and AWS will enhance your strategic decisions in this impactful position. Bring your vision to life and foster cutting-edge search capabilities at Genesys.

Responsibilities

• Architect large scale distributed search solutions
• Drive improvements in search service reliability and resiliency
• Advocate for best practices in search architecture
• Collaborate with cross-functional teams on technical direction
• Manage indexing...