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Arabic Bilingual Customer Service Officer - Visa Application Centre - Ottawa (6 months contract)

VFS Services USA
Location 📍 ottawa, Canada
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring a Submission Officer in our Visa Application Center in Ottawa . The office will specialize in supporting the end-to-end operations of the Visa Application whilst ensuring quality and ensuring compliance to these specialized processes.

Written & verbal communication skills in Arabic is preferred. Travel would be part of this role.

Submission Officer

Role and Responsibilities

  • Document scrutiny and collection of applications for visa processing
  • Handle customer/applicant queries personally or via email, telephone
  • Handle cash and bank related transactions if assigned and ensure 100% accuracy
  • Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
  • Ensure all administration and logistics of passport ...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
ottawa, Canada