Position Overview
Description
Are you an experienced Collections Specialist looking to join a dynamic and growing organization? Our company is seeking a results-driven professional to manage accounts receivable and collections processes, with a strong emphasis on outbound phone calls and email correspondence.
Responsibilities:
+ Conduct high-volume outbound collections calls to clients and customers to resolve outstanding accounts receivable balances.
+ Send follow-up emails regarding overdue invoices, payment plans, and account settlements.
+ Accurately document all collection efforts and update customer records in the system.
+ Research and respond to customer inquiries regarding billing, payments, and account status.
+ Collaborate with internal teams to resolve disputes and facilitate payment arrangements.
+ Recommend accounts for escalation or further action as needed.
+ Meet and exceed daily and weekly collection acti...