Position Overview
Lead a dynamic team as the Apps Support Group Manager, overseeing complex functions and enhancing technology services. This role emphasizes stakeholder management and operational efficiency.
As the Apps Support Group Manager, you will direct a team of professionals with a strong focus on apps support integration within technology functions. Essential skills include stakeholder communication, budget management, and problem-solving expertise. You'll be responsible for establishing performance standards and improving service levels while coaching team members to maximize their potential.
Key Responsibilities:
• Oversee vendor relationships and managed services
• Enhance incident management and problem-solving practices
• Guide development teams on application stability
• Implement capacity planning and performance tuning methods
• Conduct performance evaluations and personnel decisions
Requirements:
• 10+ years in apps support with people management
• Strong ...