ramsac provides high quality, people focussed, service led managed IT services to aspirational growth businesses in the UK. Our target customers are 50 to 500 users and they demand IT solutions that are efficient, secure, highly available and easy to use

Why your job is important to us

We promise our clients that we will provide straight forward, efficient and secure IT management. For most clients their most frequent interaction with us, is through our remote helpdesk service. Clients contact support at a moment of personal stress – they are busy hardworking folk who can’t get something to work, and we can all empathise with that feeling! Your job is to be proactive, professional and friendly – fixing their issue, preventing it from happening again, making them feel calm and confident in your ability, and making sure that the client feels well communicated with, in a manner that hasn’t made th...