Position Overview
Job Description
Our award‑winning Pensions Risk Transfer (PRT) Client Services team is recruiting apprentices across three teams. As the UK’s longest‑standing bulk annuity provider, this is an exciting opportunity. By the end of the level 2 Business Admin apprenticeship, you will have a clear understanding of the end‑to‑end journey of a Defined Benefit Pension Risk scheme.
You will be placed in one of the following teams for the duration of your apprenticeship:
- Loading Services – Responsible for loading deferred member and scheme benefit data onto the internal administration platform as part of the onboarding process for Defined Benefit pension schemes entering a de‑risking arrangement.
- Customer Services – Provides customer support by managing all customer claims efficiently and effectively. This includes reviewing customer records and communicating scheme benefits to members and intermediaries, ensuring customer needs are met and customers are trea...