Position Overview
Position Overview:
Inbound and outbound callingScheduling appointments for our sales representativesManaging calendars and routing appointments efficientlyIdentifying and optimizing travel time between appointmentsFollowing up with homeowners regarding roofing, windows, siding, gutters, and doorsConfirming appointments and handling reschedulesEntering accurate notes and customer information into our CRMProviding excellent customer service and maintaining a professional phone presenceFollowing structured call scripts and processesWorking in a fast-paced environment while managing multiple tasksMaintaining follow-up schedules and appointment confirmation processesAssisting with lead management and customer communication Requirements:
Excellent spoken and written EnglishStrong phone presence and confidence...