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Applied Scientist

Zendesk
Location 📍 Lisbon, Portugal
Posted 📅 May 31, 2026
Work Type ⏰ Full time

Position Overview

Job Description

Role Overview

As an Applied Scientist, you will help design and build intelligent systems that turn data, machine learning, and LLMs into measurable business impact. You will work across the full lifecycle of applied AI problems — from identifying opportunities and formulating hypotheses, to developing models and evaluation frameworks, and iterating based on real-world outcomes.

You will partner closely with cross-functional stakeholders to understand user needs, define success criteria, and translate complex technical approaches into actionable insights. Your work will sit at the intersection of science, product, and engineering, with a strong focus on delivering high-impact solutions that improve customer experience and business performance.

Key Responsibilities

  • Own business-relevant metrics such as churn reduction, AI attach rate, and seller productivity, and use data and sci...

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Job Details

Employment Type
Full time
📊
Category
Mathematical Science Occupations
🏠
Work Arrangement
On-site
📍
Location
Lisbon, Portugal