Position Overview
Job Description
This on-site role plays a critical part in supporting key operational applications—including SmartBarrel, QuoteToMe, and Field Materials—ensuring optimal system performance, high-quality user support, and continuous improvement across the clients digital ecosystem. The ideal candidate brings strong technical troubleshooting skills, a customer-service mindset, and the ability to partner effectively with both field and office teams to drive system adoption, accuracy, and efficiency.
**Platform Ownership & Administration**
Serve as the designated platform owner for SmartBarrel, QuoteToMe, and Field Materials, leading their ongoing management and optimization.
- Oversee system configuration, user setup, access controls, and workflow management.
- Manage vendor relationships, support cases, and enhancement requests.
- Ensure uptime, data integrity, and reliable performance.
- Monitor system releases and communicate impacts.
**A...