Applications Support Lead – Plant Support

Location: Barakah

Job Purpose

Responsible for ensuring the stability, performance, and continuous availability of critical business applications. Leads the support team in incident resolution, application change management, and stakeholder communication while also overseeing PMO governance related to application support projects. Also drives improvements in support processes, enforces governance standards, and monitors key performance indicators (KPIs) to meet service level agreements (SLAs) and business objectives.

Responsibilities and Accountabilities

• Assist in the end-to-end support of enterprise applications, ensuring alignment with business goals and deadlines.
• Contribute to maintaining quality assurance processes, ensuring applications meet performance, reliability, and security standards.
• Provide support during deployments, ensuring smooth execution with minimal ...