ViaPlus is seeking a Application Support - SRE to own the reliability, availability, and performance of large-scale, mission-critical platforms running on Microsoft Azure. This role is responsible for maintaining production stability across complex, distributed systems by leading incident response, observability, and reliability engineering initiatives.

The Lead Cloud SRE will work hands-on with Azure infrastructure, Kubernetes-based and VM-hosted microservices, networking, and data platforms to diagnose and resolve high-severity production issues.

Job Profile: Senior Application SRE
Experience: 3 to 8

Job Responsibilities:
Key Responsibilities
Application & Production Support
Provide L2/L3 support for enterprise applications and production systems.
Manage incidents, problems, and service requests within SLA / ITIL processes.
Perform root cause analysis (RCA) and implement preventive fixes.
Collaborate with application teams to resolve de...