Position Overview
Description
We are looking for an Application Support Manager to lead a strong team of Application Support Engineers, help maintain reliable business systems and deliver responsive technical support in Las Vegas, Nevada. This team focuses on keeping critical applications running smoothly, guiding issue resolution, and identifying practical ways to improve service quality through stronger processes and technology. The ideal candidate brings techincal management experience, as well hands-on application support experience, strong technical judgment, and the ability to work effectively with both IT teams and business stakeholders. This position is fully onsite in Las Vegas, NV.
Responsibilities:
• Lead day-to-day support activities for business applications, ensuring stable performance and dependable service delivery.
• Coordinate incident response, troubleshooting, and resolution efforts to restore service quickly and minimize operational disruption.<...