<b>Key Responsibilities</b> <ul> <li><b>L1/L2 Incident Triage:</b> Act as the first point of contact for technical issues reported by Portfolio Managers and Analysts. Acknowledge, categorize, and prioritize tickets based on business impact.</li> <li><b>Log Analysis & Debugging:</b> Proactively monitor application logs (using tools like Splunk or ELK) to identify errors. Perform code-level debugging in <b>Java</b> and <b>Python</b> to understand why a process failed, even if the fix is implemented by a separate engineering team.</li> <li><b>Data Troubleshooting (SQL):</b> Execute complex <b>SQL</b> queries to investigate data discrepancies in lending databases. Validate that collateral values, interest rates, and position data are flowing correctly between systems.</li> <li><b>System Monitoring:</b> Monitor batch jobs and real-time...