***Mode of Intrview :- Inperson interview(Face to Face interview) ***very long term project (initial PO for 1 year with multiyear extensions)***Need 1 reference *** Digital Identity will be verified by a third party provider before the interview * Hybrid (one day per week onsite at Hartford-CT) ***Local to CT candidates Only ***

Job Description:-

The Candidate will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities. Additionally, the Candidate will support technical analysts with requirement clarifications, testing, small configuration updates, communication with stakeholders, and documentation. The Candidate will also assist in the adoption and support of the upcoming Single-Entry Portal, including user onboarding, issue intake, root cause identification, and coordination with the technical team for resolution.

Deliverables


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